Privacy Policy

Effective Date: August 6, 2026

London Storage & Co. (a DBA of 2802183 Ontario Inc., hereafter "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (londonstorageco.com) or communicate with us to inquire about or rent storage space.

1. Information We Collect

We only collect information that you voluntarily provide to us when you fill out a contact form, request a quote, or communicate with us via phone or email. This information typically includes:

  • Personal Identification: First and last name.

  • Contact Information: Email address and phone number.

  • Storage Needs: Desired unit size, estimated move-in date, and any specific messages or questions regarding your storage needs.

Note: We do not process payments directly through our website. All rental agreements and payment information are handled securely offline.

2. How We Use Your Information

We use the information we collect strictly for business purposes related to your storage inquiry, including:

  • To respond to your questions and provide quotes for available storage units.

  • To facilitate the offline booking process and send you rental agreements or invoices.

  • To communicate with you regarding your move-in, gate access, and account status.

  • To improve our website and customer service based on your feedback.

3. Data Sharing and Disclosure

We are a local, independent business. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (such as our website host, Squarespace, or email providers), so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Cookies and Website Analytics

Our website is hosted by Squarespace. Squarespace uses cookies and similar technologies to run this website and help us understand how visitors use it (e.g., viewing which pages are most popular). You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

5. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

6. Your Rights

Depending on your jurisdiction, you may have the right to request access to the personal data we hold about you, or ask that your personal data be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.

7. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

London Storage & Co. (2802183 Ontario Inc.) 1348 Hamilton Rd, London, ON N5W 5W8 Phone: 519.266.6788 Email: hello@londonstorageco.com